Tenant FAQs

Yes! When you find the home you wish to rent from us, you may pay a Reservation Fee after we receive and approve your rental application. Once we receive your Reservation Fee, we will reserve the property specifically for you. Please note that if we reserve a property for your future rental use and you change your mind, you will forfeit 100% of your Reservation Fee. Make sure you are 100% certain you want that specific property before reserving.

The security deposit amount will equal one month’s rent. The last month’s rent requirement will be the same as the security deposit. Additionally, the first month's rent is due on move-in. Personal checks or online payments are accepted for your monthly rent after the initial move-in funds are paid. Advance funds must be paid in certified funds (Cashier's Checks or Money Orders only).

The minimum age to apply for a property is 18 years old.

Your security deposit is refundable subject to the terms of your specific lease and the Florida Landlord/Tenant Act.

We work to provide you with a superior tenant/landlord experience by investing in tools that help you remain informed about your lease and offer quick and easy access to assistance when your rental home encounters any operational problems. The tenant monthly Lease Administrative Fee covers the costs of operating and providing access to your tenant portal via web and dedicated app, access to regularly updated electronic financial statements and account history, online maintenance request access including a 24-hour emergency maintenance hotline, and more.

We receive applications to rent our properties online. The residency application works for both desktop and mobile platforms.

After your initial payments, which are due in Certified Funds (Cashier's Checks or Money Orders only), rent may be tendered with personal checks via US Mail or at our Downtown Stuart Office. We also accept online payments for your monthly rent. Our goal is to make rent payment options easy for you!

Many of our properties are pet friendly! We limit the size of pets to 30 pounds. A pet fee may apply, as will pet rent after the first month. Please contact us about your specific pet request for additional information.

If you did not receive a lease renewal letter from our office via US Mail, please contact us through your tenant portal so we can address your lease renewal questions.

In many cases, your repair and maintenance costs are covered when you rent a property from us. If you encounter an item that needs repair, please submit a repair request through your tenant portal. Include as much information as possible, including photos or videos of the issue. Note that some items in your home are not covered by our repair services, such as air conditioner filters, light bulbs, thermostat batteries, etc. Please refer to your specific lease for any non-covered items.