Answers to your common questions
Can a rental residence be reserved just for me?
Future tenants may pay a Reservation Fee on any property they wish to rent after we receive and approve the rental application. Once we receive your Reservation Fee we will reserve the property specifically for you. Please keep in mind that if we reserve a property for your future rental use and thereby cause our property managers to take the property off the open rental market, and you change your mind about renting the property, you will forfeit 100% of your Reservation Fee.
How much money does it take to move-in to a rental property?
The security deposit amount will in most cases equal a single month’s rent. The last month’s rent requirement varies by property but in general the vast majority of our rental properties require first month’s rent, last month’s rent and a security deposit to be fully paid in certified funds by the date you want to rent the property. Personal checks or online payments are accepted for your monthly rent after the initial move-in funds are paid.
How old do you have to be to apply?
The minimum age to apply for a property is 18 years old.
Are Security Deposits refundable?
Your security deposit is refundable subject to the terms of your specific lease and the Florida Landlord/Tenant Act.
What does the Monthly Lease Administrative Fee cover?
We work to provide you with a superior tenant/landlord experience by investing in tools that help you remain informed about your lease and offer quick and easy access to assistance when your rental home encounters any operational problems. The tenant monthly Lease Administrative Fee covers the costs of operating and providing access to your tenant portal via web and dedicated app, access to regularly updated electronic financial statements and account history, online maintenance request access including 24-hour emergency maintenance hotline, and more..
You have a property I want to rent. How do I apply?
We receive all applications to rent our properties online by clicking here.
How do I pay rent?
After your initial payments which are due in Certified Funds (Cashiers Checks or Money Orders only), rent may be tendered with personal checks via US Mail or at our Downtown Stuart Office. We also accept online payments for your monthly rent. Our goal is to make payment options easy for you!
I want to get a pet. What do I do?
Many of our properties are pet friendly! We limit the size of pets to 30LBS. A pet fee may apply as will pet rent after the 1st month. Please contact us about your special pet request for additional information, click here to email us.
My lease expiration is coming and I want to move out. What do I do?
If you did not receive a lease renewal letter from our offices via US Mail by the time you are making your decision to renew your lease, please contact our office by emailing us, so we can address your lease renewal questions.
Who is responsible for paying for repairs & maintenance requests?
In many cases your repair and maintenance costs are covered when you rent a property from our company. If you encounter an item that needs repair please submit a repair request here.
Note some items in your home are not covered by our repair services. These include many general maintenance items such as air conditioner filters, light bulbs, thermostat batteries, etc. Please refer to your lease for any non-covered items.